Susan is a specialist in Assurance, often involved in turning around troubled projects. She has been responsible for the delivery of software solutions for many years, as a service provider and as IT Manager for a Global Oil Company.
From small niche solutions through to large multi-geography/supplier programmes she has delivered testing services and consultancy as a Director of a specialist Test Consultancy and as manager of IBM’s UK Testing Services business.
Susan has spoken at many industry conferences throughout Europe, including EuroSTAR, Belgium Testing Days, Testing in Finance, Soft Test, BCS SIGIST, Next Generation Testing and ExpoQA. She is a Principal of Gerrard Consulting and is the programme chair for the Test Management Forum and Test Analysis Forum. She is also co-author of the Business Story Pocketbook.